Automated VMU process flow

Where value is caught

The automation flow for a new VMU / incoming invoice. Each pill is the value caught at that step over the last 90 days. Scroll to zoom, drag to pan.
£61.8k
caught in 90 days · 7 catch points
£10k+ caught £5k–£10k under £5k nothing caught
01

Intake

The VMU runs its course · nothing caught yet
1
VMU required
Repair or maintenance raised against a vehicle
2
Establish reason
Why the work is needed, accident or wear
3
VMU start
Provider is authorised to begin work
4
Work carried out
Repair completed and signed off
5
Invoice received
Provider bills us · checks now run
02

Automated checks

7 catch points run on every invoice · £53.4k caught in 90 days

On tracker?

£3.2k

Accident damage already logged to the accident tracker, so the cost is claimed back, not absorbed.

Recover via insurance

Fair price charged?

£14.6k

Line items priced above the agreed rate-card schedule.

Challenge invoice

Covered in contract?

£12.4k

Work already covered by the lease or R&M contract, so it should not be billed.

Challenge invoice

Repeat occurrence?

£9.8k

The same fault billed again inside the rework or warranty window.

Challenge invoice

3rd party vehicle?

£5.6k

Damage is a third party's liability rather than ours to settle.

Challenge invoice

R&M contract?

£4.1k

Vehicle sits under a fixed-cost repair and maintenance agreement.

Challenge invoice

Inspected recently?

£3.7k

Fault should have been caught at the last inspection, so the provider carries it.

Challenge invoice
03

Outcomes

Where each invoice lands once the checks have run
Claim on insurance
Accident costs recovered from the insurer.
£8.4kcaught · 90d
Challenge VMU invoice
Invoice disputed back to the provider before any payment is made.
£40.5kcaught · 90d
Approve VMU invoice
Invoice passes every check, cleared for payment.
£0no leakage